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Old 12-18-2004, 08:14 PM   #1
CD5Passion
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some people...

I found this on a site...enjoy

This is a true story from the WordPerfect helpline. Needless to say, the help desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause."

Actual dialogue of a former WordPerfect Customer Support employee with a caller:


Customer Support: "Ridge Hall computer assistant; may I help you?"

Caller: "Yes, well, I'm having trouble with WordPerfect."

CS: "What sort of trouble?"

C: "Well, I was just typing along, and all of a sudden the words went away."

CS: "Went away?"

C: "They disappeared."

CS: "Hmm. So what does your screen look like now?"

C: "Nothing."

CS: "Nothing?"

C: "It's blank; it won't accept anything when I type."

CS: "Are you still in WordPerfect, or did you get out?"

C: "How do I tell?"

CS: "Can you see the C: prompt on the screen?"

C: "What's a sea-prompt?"

CS: "Never mind. Can you move the cursor around on the screen?"

C: "There isn't any cursor, I told you, it won't accept anything I type."

CS: "Does your monitor have a power indicator?"

C: "What's a monitor?"

CS: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"

C: "I don't know."

CS: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"

C: "Yes, I think so."

CS: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall."

C: ".......Yes, it is."

CS: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"

C: "No."

CS: "Well, there are. I need you to look back there again and find the other cable."

C: ".......Okay, here it is."

CS: "Follow it for me, and tell me if it's plugged securely into the back of your computer."

"I can't reach."

CS: "Uh huh. Well, can you see if it is?"

C: "No."

CS: "Even if you maybe put your knee on something and lean way over?"

C: "Oh, it's not because I don't have the right angle - it's because it's dark."

CS: "Dark?"

C: "Yes - the office light is off, and the only light I have is coming in from the window."

CS: "Well, turn on the office light then."

C: "I can't."

CS: "No? Why not?"

C: "Because there's a power outage."

CS: "A power... A power outage? Ah, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"

C: "Well, yes, I keep them in the closet."

CS: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."

C: "Really? Is it that bad?"

CS: "Yes, I'm afraid it is."

C: "Well, all right then, I suppose. What do I tell them?"

CS: "Tell them you're too stupid to own a computer."
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Old 12-18-2004, 08:46 PM   #2
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repost. x6
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Old 12-18-2004, 08:47 PM   #3
CD5Passion
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:o didn't know
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Old 12-18-2004, 09:14 PM   #4
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lol. drdingo and his bubble of burst for reposts.

still not a repost for me, damnit.
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Old 12-18-2004, 10:04 PM   #5
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Quote:
Originally posted by MissJDM
lol. drdingo and his bubble of burst for reposts.

still not a repost for me, damnit.
Just started using the internet eh?
















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Old 12-18-2004, 11:29 PM   #6
ebpda9
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lmao that is great. i actually had that happen to me when i was working as a tech at the university.
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Old 12-19-2004, 09:39 AM   #7
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lol hahaha. its just sad thats there people the dumb.
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Old 12-19-2004, 01:04 PM   #8
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Quote:
Originally posted by drdingo21
Just started using the internet eh?


No kidding, I'm online like, hours per day and still don't see half the stuf fyou all have already seen. Forgive us asians, our eyes aren't as quick as you round eyes.













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Old 12-19-2004, 01:40 PM   #9
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Thats a first for me man and F'ing GREAT! hahah
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Old 12-20-2004, 12:48 AM   #10
KwikR6
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Quote:
Originally posted by Gosei_Passion
:o didn't know

It's all good...I have read that about 45 times and still love it! bwahah
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Old 12-20-2004, 01:16 AM   #11
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^maybe you read it on other forums?
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Old 12-20-2004, 01:20 AM   #12
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Quote:
Originally posted by SFKing
^maybe you read it on other forums?

That and e mails.
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