I jsut sent a letter certified mail with return receipt. It will be there tomorrow and someone has to sign for it and I'll get notice when they do. Here's what the letter said.
Quote:
July 8, 2002
Mike Boone
Service Director
3013 Mall Park Dr
Dayton, Ohio 45459-3672
Dear Mr. Boone:
I recently had my 2000 Honda Civic Si in your shop for repair. I received the car back on Wednesday, July 3rd. Upon receiving it back, I noticed that my CD wallet was missing along with approximately 80 CDs that were inside it.
I called the shop on Saturday, July 6th and spoke to Brian. I asked him if they had a CD wallet lying around and explained that it kept in my car under the passenger’s side seat. They would have had to remove the CD wallet to pull all the carpet out. So I figured it might be lying around the shop. He said that the tech didn’t mention anything about it and the tech was out on vacation for a week. He said he would look for them and that if I didn’t hear from him within a week to call back.
I don’t feel that this is the proper way to handle this matter. I should not have to wait a week for this to be resolved. If the CDs are lost or have been stolen, they need to be replaced. I put a certain amount of trust in your shop to take care of my vehicle. I shouldn’t have to worry about items being stolen or lost while in your shop.
You can reach me at 937-974-929(cell) or 937-439-0113(home). Please leave message at either if I do not answer.
Sincerely,
Justin Doles
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Quote:
Originally posted by Accord Man
its too bad, you aint too lucky are you..
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Ever since I got this Si my luck has gone to crap.....