[GT40FIED]

Well per capita yeah, China is larger. I'm talking about scope. China doesn't have near the number of useless departments we have. Maybe because they're a bunch of filthy communists. Haha. Just kidding. Or am I?

Maybe your experience is corporate account vs. residential account. Having talked to so many people who've been screwed by UPS, I find it hard to believe that my experience is unique. I have no doubt that any company would value corporate acounts more than a person to person basis. After all, a single person can only give you so much business while a corporation can give you a shitload. It's true...the USPS can be sketchy...but I'm on a first name basis with my mailman back home so he always does right by me. The problem with UPS and FedEx is that 9 times out of 10 you'll get a different person picking up or delivering your stuff, eliminating any chance to get to know them. This generally leads to a common distrust. Maybe it's different in a corporate setting...I don't know. The company I work for uses Roadway and I can tell you that they are the shittiest of the shitty. They once dropped a forklift on a package, re-wrapped it, and delivered it to us anyway. Compared to that kind of service, UPS looks like number 1.