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Originally Posted by Robert
Sadly mistakes happen. The guy delivering your phone deals with many packages a day and more then likely isn't stupid but a well educated individual. He probably even has a degree.
It's takes 10 days for UPS to process a claim. Since you're dealing with rogers, it's also going to get worse because Ted Rogers doesn't value service, so neither does anyone else in that company. You're getting the shaft because you're dealing with the worse mobile phone company in Canada. Try telus or bell if you want service.
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I've tried Telus before, they were crap. Bell gave a lot of people problems too, and they don't have any nice phones...