[Robert]

I have good knownledge of UPS because we work so closely with them. I speak to my rep weekly. Often its just to re-order supplies but more often then not its to deal with customers like yourself who call me and bitch about stuff they see on their website.

You're assuming they didnt have more pressing packages and assuming you know how to better run a shipping depot. Both assumptions are probably wrong.

For future reference, refer to the estimated delivery date. Then check it out if they dont delivery it on that day. You wouldn't believe the headaches people to call to ask about shipping info on ups.com means.

You can feel sorry for me all you want. Its my business to know the ins and outs of UPS. I'm in the shipping business.

Btw did your package not show up in the time they estimated it?

Side note - why i chose to respond the way I did was because in this area I have alot more knowledge then you and the reasons for your 'ups suck' argument are flat our wrong. Yet you feel the need to share with everyone with how UPS sucks, which indeed is not true. Largest shipping company in North America... must be the worst shipper. I undertand your thought process goes like this 'I could probably think of a better way to do this, so it must suck the way it it' yet you often over look the fact you dont have a clue what the big picture looks like.