You dont have a clue what you're talking about. I deal with UPS daily. We ship 10,000's of packages a year with them and have very few issues.
1 - packages are left on trucks and can be 'missing' because the trucks are never opened. I'm assuming you dont realize they use big rigs. You dont expect them to unpack a 16 wheeler to scan each package. They only rescan packages at key points, such as unloading the truck.
2- I'm guessing the package was still delivered in their alloted time to get from ship from address to ship to address. If it took more time then they garentee on their website you are entitled to a full refund on shipping.
3- They pack their trucks up in the evening for morning delivery the following day. Then once all the packages on those trucks are delivered they start making their rounds for pick up.
Finally, your driver is responsible for those packages, its his/her job to make sure they dont get lost/damaged. She has every right to not leave your package at your door should she feel it could be stolen. If you want no service ship with USPS.
In this case its not UPS who sucks, its you who sucks for being so anal about getting you package in one piece and in a timely fashion. I dont hear you thanking them for making a second attempt on delivery or for the fact your package was deilvered in one piece.
Life msut be real slow in your parts to watch your package live on UPS.com and bitch about how it shows up. You have your DVD's and they're in one piece.
** please note I do not work for UPS **
Last edited by Robert : 04-04-2006 at 07:03 PM.
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