Quote:
Originally posted by Nelsmar
have you talked to ibm? i contacted them and they refused to repair my drives... i only bought them 20 or 30 days ahead of time with a 3 year warantee
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i have not talked to them, but if this 8 hours thing is correct then they shouldn't even have an RMA department because i'm sure 99% of the drives they sell have been left on for more than 8 hours at a given point.
i think they were lying to you to screw you out of money. i would have them show it to you in writing or get the BBB on the phone and get them to honor their warranty.