the reason they all ***** about the springs (i'm assuming) is because the computer measures points based on a stocl position... once you have different springs on there it's a totally custom set of numbers.
The alignment thing is the same deal... if the spring manufacturer didn't make them so they align to stock specs (like eibach) then your screwed unless they sent you specs to align it to.
And as for shady shops.... ya word that's why I just do all my work myself at this point.
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I am an A$$hole... take anything I say to heart at YOUR OWN RISK...
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